We are brand new customers of Dean's and so far are very pleased with their customer service. Glen Lazenko came to meet us and do an estimate for their services, and Michael Caraballo came to do the initial termite inspection with K-9 inspector, Maple. Both Glen and Michael have been punctual and courteous, and have done a great job explaining everything and answering our questions. Maple was great. She was quiet, did her job well and then posed for a picture. Those who answer the phone in the office when we've called have also been very pleasant and helpful.